2101, Report:
#398612
Posted Date:
Dec 07 2008
Household Bank Threatend to put a lein against our bank accounts for an already court settled best buy debt. Nationwide Illinois
Dec. 5 my husband got calls from Mike at the Bank. we have a Mike in the fraud department at our bank. when he call he identifies himself as Mike from the bank and asks for our account number/gails bday etc. My 80 year old husband thought he was speaking with that Mike.
I int...
Entity
Categories: Questionable Activities
2102, Report:
#398515
Posted Date:
Dec 06 2008
Samsung SAMSUNG 56in. HL-S5679W SCAM Virigina Beach Internet
I purchased a Samsung 56in DLP w/LED from Mangolia in Best Buy located in Virginia Beach. I spent $2999.98 and the set lasted less than 2 years with multiple repairs from Jan07 to Nov08.
Three months after purchasing tv the screen would turn bright pink, bright green or half of t...
Entity
Categories: Telephones
2103, Report:
#397449
Posted Date:
Dec 03 2008
HOLIDAY TEMPORARY SERVICES INC DON'T DO IT!!! NEWARK New Jersey
Like the lady from South Carolina, I received a letter from this group with a $3,970.00 check in the letter. Like stated before, the letter sounds good and you will want to cash the check, cause if you are like the rest of us you need the extra money. Please don't do it!!
The l...
Entity
Categories: Cash Services
2104, Report:
#359767
Posted Date:
Dec 03 2008
Best Buy Purchased a Dell computer with some software included Dothan Alabama
Norton was already installed when I purchased my Dell computer. When I tried to uninstall, my computer would not let me connect to the internet. I had to take it back to Best Buy and was charged $29.99 since it was a software problem and not covered under the warranty. I had only...
Entity
Categories: Computer Software
2105, Report:
#370490
Posted Date:
Dec 03 2008
Dell Computer Dell Bestbuy geeksquad Round Rock Texas
We bought a Dell Inspiron computer from best buy ont 8/11/2008. I am having trouble with a driver and want to restore the computer back to factory condition. I called Dell and they told me I have to call the geek squad which I did. The geek squad told me they could help but I would...
Entity
Categories: Computer Service & Repair
2106, Report:
#396583
Posted Date:
Dec 02 2008
Walmart - Lenoxx Electronics Sick boy heart broken over portable dvd player, walmert will not take back. walmart will rip you off carrying products the manufacture does not exist!! wal mart will sell a product that the company has gone out of business knowing there is no replacements or customer service. Macclenny Florida
walmart will rip you off carrying products the manufacture does not exist!! wal mart will sell a product that the company has gone out of business knowing there is no replacements or customer service. I called the store that I bought this portable dvd player at and was told they onl...
Entity
Categories: Audio & Electronic Retail Stores
2107, Report:
#396425
Posted Date:
Dec 02 2008
Circuit City Wont match best buy's internet price Columbia South Carolina
Went in to exchange a gps for one at I had origninally wanted that best buy had on sale. was told that they could only match the stores price which was 140 dollars more than the online price. so much for their Price match promise that they make seem so convenient. all I wanted was ...
Entity
Categories: Bait-and-Switch
2108, Report:
#248426
Posted Date:
Dec 01 2008
KLH Audio Systems, sells worthless junk speakers with a five-year warranty that they won't stand behind! Sun Valley California
In 2003 I bought a pair of KLH Audio Systems speakers at my local Best Buy. I thought they were a nice pair of speakers, rated at 250 watts per channel and with a five year warranty. My stereo is a Pioneer receiver rated at 28 watts per channel, hardly capable of blowing 250 watt sp...
Entity
Categories: Miscellaneous Electronics
2109, Report:
#396279
Posted Date:
Dec 01 2008
Best Buy Best Buy does not honor confirmed order Pennsylvania Nationwide
I have been on the phone with Best Buy for over 10 hours now. The latest which is what prompted me to create this report is that I have a confirmed receipt for a 52 inch LCD HDTV. I was told to pick it up from the store only to later find that it was not available. They also were...
Entity
Categories: BBB Better Business Bureau
2110, Report:
#350855
Posted Date:
Nov 30 2008
Best Buy Return Policy , Bad Santa Maria California
First I am going to say I understand that if there are 'store policies' this has nothing to do with the employees. But as my husband said to best Buy employees as we left - I feel sorry that you have to work for a place like this!
We just got back from vacation in Bullhead/Laugh...
Entity
Categories: Audio & Electronics Shops
2111, Report:
#389159
Posted Date:
Nov 30 2008
X Box 360-Best Buy Store #1141 Beware, bad batch of X Box 360's at Best Buy in Bradenton, Florida
My son bought an X Box 360 from this store and had some problems with it. Screen freezing and making horrible noises. He was told that there was nothing wrong with the X Box.
Since then he moved to Michigan and I went to Best Buy to purchase one of my own. I did so yesterday, br...
Entity
Categories: Audio & Electronic Retail Stores
2112, Report:
#393887
Posted Date:
Nov 30 2008
Best Buy Does Not Honor Financing Plans, Cust Service Blackhole Financial Services Internet
I ordered a TV from Bestbuy.com in late August. I previously worked for Best Buy and understand the difference between a RewardZone Mastercard and their Best Buy credit card. During the purchase process over the phone, I repeatedly asked the phone representative if my card RewardZon...
Entity
Categories: Audio & Electronic Retail Stores
2113, Report:
#393372
Posted Date:
Nov 30 2008
Best Buy bait and switch is what they do best! St. Petersburg Florida
As an former associate of Best Buy in Florida I could definitely tell all of you consumers that the previous store where I used to work was always pulling the old bait and switch tactic! Or trick as it is known to the public.
Best Buy will offer a product in store at an advertis...
Entity
Categories: Audio & Electronic Retail Stores
2114, Report:
#378518
Posted Date:
Nov 29 2008
Best Buy Credit Card Best Buy Allows Large Overlimit Charges to Collect Late and Interest Fees Whitehall Pennsylvania
I noticed on a recent Best Buy Credit Card Statement that Bets Buy allowed me to go over my credit limit by nearly $800.00 dollars.
When I called and asked how this could be possible, the response was that Best Buy did not want me to be embarrassed at the point of sale.
I re...
Entity
Categories: Credit Card Fraud
2115, Report:
#395723
Posted Date:
Nov 29 2008
HSBC Retail Services/ Best Buy Card Services Harrasment and Unexplainable charges vs HORRIBLE customer service City Of Industry California
My husband and I bought a video camera from Best Buy, about two years ago, and I got approved for a $600.00 credit limit to purchase the Camera. Once I recieved my first bill, I reviewed it carefully, and noticed an additional charge for $4.56. I immediatly called HSBC and they info...
Entity
Categories: Credit Card Processing Companies
2116, Report:
#364755
Posted Date:
Nov 27 2008
Geek Squad Never thought I'd get my PC back Florence Kentucky
A few years ago, I had a lady from Geek Squad help me restore a computer I had back to factory original condition. We did this over the phone. It cost me $79.99, but it was worth it at the time to fix it. Flash forward to this month. My new Dell was giving me some problems and the w...
Entity
Categories: Computer Manufactures
2117, Report:
#395430
Posted Date:
Nov 26 2008
All Access Gift - Allaccessgift.com Deceptive and unethical ~ thieves! Internet
My son (10 years old) received a $25 gift card from a friend. Since there was a VISA logo, we knew the card could be used anywhere Visa was accepted. HOWEVER, what was no clear was the fact that the card expires.
I called the company - ALL ACCESS GIFTS (should be called THIEVES...
Entity
Categories: BBB Better Business Bureau
2118, Report:
#395407
Posted Date:
Nov 26 2008
Broadway Photo ,broadwayphoto.com Bait and switch, robbery, deceptive sales and poor service Brooklyn New York
My husband and I agreed we needed to purchase a new, small camera. After our research we decided on a model and did the typical search for the lowest price. We found two companies and decided on Broadway Photo because we liked the little extra they gave and the warranty option.
...
Entity
Categories: Audio & Electronic Retail Stores
2119, Report:
#395405
Posted Date:
Nov 26 2008
Holiday Temporary Services, Ic. TOTAL RIPOFF for 4 grand-Right before Christmas !!!! Newark New Jersey
Holiday Temporary Services, Inc. sent me a letter proposing a mystery shopper job in which you would deposit a check they sent you and then complete 2 consumer research programs. The first job was to complete to buy approximately $51 dollars of products from a list of retailers incl...
Entity
Categories: Bad Check Writers
2120, Report:
#394740
Posted Date:
Nov 25 2008
Holiday Temporary Services Inc. Rip Off Failed - Shame on them Newark New Jersey
I received a letter and a check for $3,870.00. I read the letter, no fine print. Sure sounded good to someone on SS right at Christmas with lots of grand and great-grandchildren.
But I remember the old saying if it sounds to good to be true it probably is.
I was instructed t...
Entity
Categories: Bait-and-Switch
2121, Report:
#394709
Posted Date:
Nov 25 2008
Best Buy Lost or stolen power cord London Ontario
I took my laptop to best buy, signed all the papers to get my laptop. After I was about to leave the man who worked there asked me for my power cord. I gave it to him. 3 Weeks later when I went back to get my laptop, they didn't have my power cord and had no record that I had given ...
Entity
Categories: Computer Dealers
2122, Report:
#394441
Posted Date:
Nov 24 2008
On Time Digital They ripped me off on $60 for a restocking fee when their cameras were faulty Brooklyn New York
I ordered from this company and the cameras they sent were faulty. Their LCD screens were extremly blurry. When I tried to return the cameras, it took me 3 days just to speak to someone. They did not want me to return them. When I finally received a RA number, I had to pay for overn...
Entity
Categories: Cameras & Video
2123, Report:
#374589
Posted Date:
Nov 24 2008
Best Buy Inc BEST BUY REFUSES TO HONOR NO LEMON POLICY Richfield Minnesota
I purchased a 52 Toshiba DLP television from BestBuy on Dec. 11, 2004. With it, I purchased all of the cables, surge protectors, bells and whistles they recommended-including a $400 PSP (Performance Service Plan). Everything combined, cost me $4210.63 (incl. tax).
After 8 months ...
Entity
Categories: TVs & VCRs
2124, Report:
#295364
Posted Date:
Nov 21 2008
Bestbuy, repair gone bad Hixson Tennessee
I arrived at bestbuy on 12/10/07 to deliver a tv and remote for repair covered under their P.S.P. warranty. I was assured by a gentlemen with a very youthful appearence that my repair should be ready in a 7-10 days. Unfortunatly the the geek squad associate took my phone number wron...
Entity
Categories: Television Parts & Services
2125, Report:
#386532
Posted Date:
Nov 21 2008
Best Buy Terrible support after sale of Dell Laptop Beaverton Oregon
I was completely unhappy with Best Buy. I bought a Dell M1330 laptop. I had problems with the wireless. I found out after purchase that Dell products purchased at Best Buy are NOT supported by Dell but by Best Buy. Dell provides free support for hardware or configuration issues.
...
Entity
Categories: Computer Stores